Thousands of tenants across the UK live in properties plagued by damp, mould, water leaks, faulty heating, and other repair issues. Unfortunately, many feel trapped and unsure of what to do when landlords fail to take action. If you’re living in unacceptable conditions, know this—you have rights, and help is available.

The Housing Disrepair Team specialises in supporting tenants across the UK with housing disrepair claims. If your landlord has failed to carry out necessary repairs, we can help you get those repairs done and secure financial compensation for your distress and inconvenience.

Understanding Housing Disrepair

Housing disrepair refers to any damage or poor condition in a rental property that makes it unsafe, unhealthy, or unfit to live in. By law, landlords are obligated to ensure the property is maintained to a reasonable standard. If they fail to fulfil this duty, tenants can take legal action.

Some of the most common issues include:

  • Damp and mould

  • Pest infestations (rats, mice, cockroaches)

  • Leaking roofs or ceilings

  • Broken boilers or heating systems

  • Faulty wiring or electrical systems

  • Damaged windows and doors

  • Cracked walls or unsafe structures

These problems don’t just affect the property—they affect your health, your comfort, and your finances.

Your Landlord’s Legal Responsibility

Under UK law, landlords are responsible for:

  • Maintaining the structure and exterior of the property

  • Ensuring heating, plumbing, gas, and electrical systems are safe and functional

  • Fixing any damage that affects the tenant’s ability to live safely in the property

If a tenant reports a problem, the landlord must address it in a reasonable timeframe. Failure to do so may amount to negligence—and that’s where a disrepair claim becomes relevant.

How Disrepair Impacts Tenants

Disrepair in a home can have a profound effect on tenants. Here are just a few ways:

  • Health problems: Mould and damp can cause respiratory issues, especially in children and the elderly.

  • Emotional distress: Living in unsafe or unpleasant conditions can lead to stress, anxiety, and depression.

  • Financial loss: Damage to personal belongings or increased utility bills due to faulty heating can take a financial toll.

If your home isn’t a safe place to live, that’s a serious issue—and you may be entitled to compensation.

Are You Eligible to Make a Housing Disrepair Claim?

You could have a valid claim if:

  • You live in a council or housing association property

  • You reported the issue to your landlord

  • The landlord failed to carry out repairs in a reasonable time

  • You have suffered physical, emotional, or financial harm due to the disrepair

The good news is: even if repairs are eventually made, you may still be entitled to compensation for the time you lived in poor conditions.

What You Can Claim For

When making a housing disrepair claim, you can pursue compensation for:

  • The discomfort and inconvenience of living in poor conditions

  • Health issues caused or worsened by the disrepair

  • Damage to personal belongings, such as furniture, clothing, or electronics

  • Loss of use of rooms in your home

  • Any expenses incurred due to the disrepair (e.g., heaters, dehumidifiers)

Our team will help you assess all the damages to ensure you receive the maximum compensation.

Building a Strong Case

To give your claim the best chance of success, it’s important to gather evidence. This may include:

  • Photos or videos of the damage

  • Medical records linking your health issues to the disrepair

  • Receipts for damaged belongings or extra costs incurred

  • Copies of letters, texts, or emails you sent to your landlord

  • Witness statements from neighbours or visitors

The more thorough your documentation, the stronger your case will be.

Why Choose the Housing Disrepair Team?

Taking on your landlord alone can be intimidating, especially if they are unresponsive or dismissive. The Housing Disrepair Team makes the process simple and stress-free. Here’s what we offer:

  • No-win, no-fee representation—you only pay if we win your case

  • Free initial assessment of your claim

  • Specialist housing solicitors with a high success rate

  • Fast and professional support from start to finish

We believe tenants shouldn’t have to suffer due to neglectful landlords. Let us stand up for your rights.

Real Tenant Story: A Victory Over Disrepair

One of our clients, a tenant in Leeds, lived with a leaking roof and severe mould for over a year. Her landlord ignored all her complaints. She developed bronchitis and had to replace damaged carpets and furniture out of her own pocket.

After contacting us, we helped her file a successful claim. Within a few weeks, her landlord completed all repairs—and she received over £4,500 in compensation.

What’s the Process?

Getting started is easy. Here’s how it works:

  1. Free Claim Assessment – We review your case and tell you if you’re eligible.

  2. Evidence Collection – We guide you on how to collect strong evidence.

  3. Letter of Claim – We notify your landlord and begin legal proceedings.

  4. Settlement or Court – We aim for a fair settlement, but if necessary, we’ll represent you in court.

You don’t need to worry about legal jargon or complicated steps—we handle everything on your behalf.

Take Action Today—You Don’t Have to Live Like This

If your landlord has failed to repair dangerous or uncomfortable conditions in your home, don’t wait. You may be entitled to free repairs and financial compensation.

Reach out to the Housing Disrepair Team today for a free, no-obligation consultation. Our experts are ready to help you fight for the safe and comfortable home you deserve.